Privacy Policy

Your privacy is important to us.

11Digits's Privacy Policy describes the privacy practices of 11Digits's Services (as defined in our Terms and Conditions) in compliance with the provisions of the European Data Protection Regulation, in particular how it collects, uses, processes and shares the personal information of current or potential customers, service providers or partners. This Privacy Policy applies to current and prospective customers, service providers and partners who visit and/or use (hereinafter, "you" or "your" ) the 11Digits Service websites, apps, social media accounts and other online services (hereinafter, "Site" and collectively, our "Sites").

Please read this policy carefully to understand our practices regarding how we protect your personal data. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our online or mobile services.

1. Data controller

ELEVEN DIGITS S.R.L. is the data controller with regard to your personal information collected by 11Digits.

Our address headquarters is located at: tr. Onisifor Ghibu nr. 18, cod poștal 410497, Oradea, jud. Bihor, Romania. The company is duly incorporated under the laws of the state of Delaware. The company is duly incorporated under the laws of Romania.

2. What personal data do we collect?

We collect the following types of information about you:

Depending on the nature of your visit to the site, as a customer, visitor or person interested in applying for a job with the company, the type of personal information or personal data we collect may include:

Information you provide us directly.

We may ask you for certain information when you fill out our contact form, such as: first and last name, email address and phone number. We use your email address and password to authenticate your account and keep it secure.

When you register for use of the Service, we will collect additional personal information about the account administrator, such as: profession, as well as restaurant details, business information and content.

We use this information to manage your account, to correspond with you, and to resolve any issues related to the Service.

If you do not provide your personal information, you may not be able to access or use our Service or your experience may not be as enjoyable.

Information we collect from you automatically

In order to understand your browsing patterns on our site, we use third-party analytics tools (Google Analytics) that collect information that your browser sends when you visit our site.


When you visit our website, we use cookies, small files temporarily stored or placed on your device's hard drive that contain information about your device. Cookies may also store preferences or other information about you. You can also access our website without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by disabling cookie storage in your browser settings.

3. Legal basis for processing personal data

11Digits will only collect your personal data for the following purposes:

To fulfill our contractual obligations when providing you with the Service.

We use the information you provide to us to provide the Service to you.

This includes processing payments, so that we can send you necessary communications (for example, we may send you emails about technical issues or security alerts) and resolving issues with your account. If you contact us, we process information about you in order to communicate with you and respond to your requests or any other requests you may have.

In accordance with our legitimate interest to develop and improve the service.

You give us consent to do so

To comply with a legal obligation

4. Who receives access to your data.

We do not sell, give or transfer your personal data to third parties. We will share personal information with third party service providers who process personal information on behalf of 11Digits for the purpose of providing services to our website visitors, our customers and users of our services. such as: payment processing, data storage, web analytics. These companies have access to your information only for the purpose of performing these tasks and are obligated to protect your personal information in accordance with this privacy policy and in compliance with applicable law.

5. Transfer of data to countries outside the EU

The data provided by you will only be processed in countries within the European Union. If personal data of data subjects are processed in a country outside the EU, the data subject's rights under EU law will be guaranteed and the data subject will be notified in due time.

6. Data retention.

We will retain your personal data only for as long as necessary to achieve the purposes described in this policy and in accordance with our legal obligations, contractual obligations or industry practices.

7. What are your rights in relation to the personal data we process.

Under the applicable data protection legislation at European Union level, the data subject may exercise the following rights:

access: to obtain confirmation as to whether or not your personal data is being processed and the right of access to them; requests that are manifestly unfounded, excessive or repetitive may not be answered;

rectification: correcting/obtaining the correction of personal data if they are inaccurate or out of date and supplementing data if they are incomplete;

erasure/deletion: in some cases, obtaining the erasure of personal data provided; this is not an absolute right, as the data controller may have legitimate and/or lawful reasons for storing them;

limitation: data will be stored but cannot be further processed in the cases provided for by the Regulation;

portability: moving, copying or transferring data from the Data Controller's databases to third parties. This applies only to data provided by the data subject for the performance of a contract or for which express consent has been given and the processing is carried out by automatic means;

objection to direct marketing;

withdrawal of consent at any time if the processing is based on consent.

You can exercise these rights by sending an e-mail to or by sending a request to our office at 18 Onisifor Ghibu Street, postal code 410497, Oradea, county of Oradea, Romania. Bihor. The data controller will respond within 30 days of receipt of the data subject's formal request.

8. How we protect personal data.

We are committed to using appropriate safeguards to preserve the integrity, security and confidentiality of your personal data in our systems.

9. Processing of children's personal data.

This Site is intended for use by people above the age of sixteen. We do not intend to process the personal data of someone under the appropriate age. If we become aware of such processing, we will stop it immediately.

10. Automated decision-making process

We do not make decisions based solely on automated processing of your data which produce legal effects concerning you or which similarly affect you to a significant extent.

11. Other websites

Our website contains links to other websites. This privacy policy applies only to this Site, so when you link to other websites, you should read their privacy policies.

12. National data processing supervisory authority

You may lodge a complaint with the National Supervisory Authority for Personal Data Processing at its headquarters in Bucharest, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Romania or at the e-mail address

13. Amendments and revisions

This Privacy Policy may be amended and updated by us from time to time as necessary. We will notify you of any material or substantive changes to this Privacy Policy and we will ensure that notice is given so that it reaches you.

14. Contact

If you have any questions about our privacy policy, you can write to us at or by mail at


str. Onisifor Ghibu nr. 18, postal code 410497, Oradea, jud. Bihor.

Effective as of July 21, 2022