How does one define downtime in the era of speed and technology? Well any unplanned event that stops your work for any amount of time is considered downtime. Most common causes are operator error, hardware or software error. But also losing internet connection or even poor maintenance.
Downtime in any business means losing money and that is not what we want to be doing. And if we are realistic, downtime can happen. The one thing we can do is try to prevent as much of it as we can and come up with solutions to reduce it. One of the best strategies for prevention is constant update.
Monitoring and staying alert
Keeping a close eye on your activity helps you prevent issues and alerts your team in advance when a problem arises. Always keep a record of your performance metrics. These alerts then stay on guard for everything that looks different or weird. There are a lot of monitoring software out there that will do the work for you. The best known are:
With this software you can pull data from a wide variety of official and community-supported clients. It has built-in alerting. One other great aspect is that is has client libraries available for a wide variety of programming languages.
Using this software you will be provided with an API that is supported by the majority of programming languages and applications. Teams use Graphite to track the performance of their websites, applications, business services, and networked servers.
Planned maintenance strategy
Another efficient way to get ready for any eventual downtime is plan a maintenance strategy. Depending on your business and procedures, you should have a guideline for maintenance, because there are always things that you can improve.
Does your company use purchased software? Then your task is simple, just update these software regularly. For your own software you can set up a schedule for regular maintenance and follow through each time. Also try to verify if the bugs or problems that come up are fixed and at your next check up keep and eye open for new vulnerabilities.
This one requires someone who is attentive and disciplined. It is important to take time and be a little cautious when it comes to your data or your clients’ data. This has to be done on a regular basis. It doesn’t matter if you fix a problem or a bug or even if all your system crashes, if you do not have a backup for the data affected.
Why is data so important? Because it is the most valuable asset owned by companies. Anything can contribute to losing data, from malware, viruses to human error. How often should you backup your files? Well if they are important, than at least once a week, if not every 24 hour.
This good habit should be practiced by people at home as well. Make regular backups for the things you consider important, like family photos, finance or important documents.
When we say a good or healthy work environment we talk about adequate equipment and fit employees. Most important, that everything is running its course in a good and healthy way. We could talk a lot about how to create a healthy workplace for your employees. If you invest in your most important assets, than you do reduce the probability of a downtime. Keep in mind that a sick or missing employee can still be downtime for some specific projects.
To sum things up, we can tell you that it is never a bad thing to be preventive. Better to be safe than sorry as the classics say. Invest a little time and money to save you from what it could be an organizational disaster.